Frequently Asked Questions
Certificates & Badges
You can view certificates of your completed course in the “My Account” page. At the Learner’s Dashboard, a “Certificate” Icon will appear next to the course if you have completed 100% of the course.
To access your training certificates, click on the “Certificate” Icon, or go to the Course page and click on the “Download Certificate” button. You will get a preview of the certificate in PDF format. You can print the certificates if needed.
3 types of badges are awarded to learners who have completed all available courses in a level.
- Bronze Badge is awarded to learners who have completed all Level 1 courses
- Silver Badge is awarded to learners who have completed all Level 1 and 2 courses
- Gold Badge is awarded to learners who have completed all Level 1 and 2, and at least 2 courses from Level 3.
You can view your badges under the Achievements tab in the Learner’s Dashboard of “My Account” page.