302 Handling Awkward Situations when Serving as a Volunteer
Course Description We find ourselves handling awkward situations from time to time when we serve the public. Learners will be able to identify triggers of such situations, explore the range of strategies and tools to handle awkward situations. Learners will also appreciate the need to practice self- care to regain balance after encountering awkward situations. …
302 Handling Awkward Situations when Serving as a Volunteer Read More »