All Courses
The courses here were curated for our Smart Nation Ambassadors to equip them with the information and skills needed to engage the community effectively. But everyone is welcome to sign up for these courses and enjoy the learning!
Level 1 Courses (E-Learning) – Learn about Singapore’s Smart Nation initiative and the possible areas in which you can engage the community.
Level 2 Courses (E-Learning) – Learn skills on how to engage effectively with the public, as well as techniques and strategies to use when communicating with youths, seniors and persons with physical disabilities.
Level 3 Courses (Classroom) – Get some hands-on practice in a classroom setting on advanced topics such as handling awkward situations and gaining confidence in delivering service excellence.
Level 1 (E-Learning)
101 What is Smart Nation?
Learners will gain a better insight on how being a SMART Nation can allow us to keep up with globalization in today's society.
102 Role of the Smart Nation Ambassador
Find out how you can play your part as a Smart Nation Ambassador to engage, demystify and co-create in terms of educating fellow citizens on technology adoption.
103 Make a Difference as a Volunteer!
The course engages the learner to appreciate how they could serve the community through providing a basic framework to kickstart their volunteering journey.
104 Government Digital Services
This course provides a fundamental understanding of the various Government Applications identified by SNDGO.
Level 2 (E-Learning)
201 How to Effectively Engage The Public
SCOPE is a co-creation platform spearheaded by SNDGO that facilitates testing of digital government initiatives in development and feedback gathering from citizens.
202a Working Effectively with Youths
This e-learning course equips learners with the basic skills and techniques required in building an enjoyable volunteering experience with youth.
202b Befriending Seniors
Through the e-learning course, learners will understand the roles of a Befriender and be exposed to the common characteristics of Seniors.
202c Understanding Persons with Physical Disabilities
In this course, learners will be able to state the common conditions of Persons with Physical Disabilities as well as the appropriate strategies to interact with them.
Level 3 (Classroom)
301 Soft Skills for Service-based Volunteers
This programme aims to help learners appreciate the importance of customer centricity in service offerings.
302 Handling Awkward Situations when Serving as a Volunteer
In this course, you will explore the range of strategies used to manage awkward conversations and take home beneficial self-care tips.